Lincoln

Norm Reeves Lincoln

18900 Studebaker Road
Directions Cerritos, CA 90703

  • Sales: (562) 372-6175
  • Service: (562) 242-3889
  • Parts: (562) 469-5865

Customer Bill of Rights

We are determined to set the standards in our business for integrity and performance.  To achieve this, we will provide an exceptional customer experience, be a great place to work, and support our community.  We are The CAR Group.

CUSTOMER  BILL OF RIGHTS

You have the right to:

       
  • Courteous and professional treatment - always.
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  • Honest information when you request it without evasiveness.
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  • Prompt and efficient service with respect for your time.
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  • Determine which product and services you purchase.
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  • Clear and complete explanations of all purchase and finance details.
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  • Request and receive copies of all documents signed.
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  • Expect the value of products and services to equal or exceed the price you paid.
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  • Buy without feeling pressures.
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  • Expect us to keep promises and commitments we've made to you.
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  • Expect the same level of attention and service after the sale.

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